This is outside our control please understand. Abusing, alteration, neglect, disassembly or dropping. After checking we shall send you a new set. And we shall provide online technical guide for you to replace the parts. This item is in the category "Health & Beauty\Shaving & Hair Removal\Electric Shaving & Hair Removal\Laser Hair Removal & IPL".
The seller is "shbeauty888" and is located in this country: CN. This item can be shipped worldwide.